FAQ

Support Team

Email us: info@juliettabkk.com

Size Guide

Shipping & Delivery

  • Where can I receive my order ?
    Orders will be sent to an address given by you.
  • How long will my order take to arrive ?
    Orders will be send to you within 3-7 working days for Thailand delivery.
  • How much do I pay for delivery service ?
    Delivery is completely FREE for any shipments within Thailand and requires no minimum purchase. Except for special products (if any you will be notified before under minimum purchase requirements.)
  • Can I track my order?
    You can track the status of your order from the link given to you at the payment stage.
 

International Shipping

  • How long will my order take to arrive ?
    For international orders, parcel will be send to you within 3-10 working days during normal period. Delivery Time may vary based on postal code and customs clearance procedure.

  • How much do I pay for delivery service ?
    International shipping fee may vary based on your shipping address and parcel weight, for which the recipient is responsible. International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.

  • Can I track my order?
    Tracking number of courier will be provided via e-mail.

Please contact us via the contact page with further details. One of our customer care agents will be more than happy to look into this for you. You can also contact our customer care team by emailing if you have any further inquiries or LINE OA

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